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Vinted Shoppers Share Anger Over Size Changes

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Online Platforms Backlash

Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.

The company said the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.

Measurement Approach Changes

Previously, the measurements included one number and one letter, like S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.

Shopper Experiences

One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.

DF
By

Derrick Fletcher

A digital strategist with over a decade of experience in helping brands optimize their online presence through data-driven marketing techniques.

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